Designing with Empathy: Best Practices for Enhancing the Student Experience

Learning requires more than transferring course materials to a digital platform; it requires intentional design that supports connection, engagement, and clarity. This session explores practical strategies to enhance the student experience, including humanizing the learning environment, engaging learners through inclusive design, providing meaningful feedback, reducing cognitive load, and strengthening instructor presence. Participants will leave with actionable ideas to improve engagement and create more effective, student-centered learning experiences across online, hybrid, and face-to-face courses.